The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.
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The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.
Imprint | Springer-Verlag |
Country of origin | Germany |
Release date | October 2010 |
Availability | Expected to ship within 10 - 15 working days |
First published | 2007 |
Editors | Dieter Spath, Klaus-Peter Fahnrich |
Dimensions | 235 x 155 x 17mm (L x W x T) |
Format | Paperback |
Pages | 312 |
Edition | Softcover reprint of hardcover 1st ed. 2007 |
ISBN-13 | 978-3-642-06754-9 |
Barcode | 9783642067549 |
Categories | |
LSN | 3-642-06754-9 |