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Pearson Education Limited
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Showing 24 of 26 Results in All Departments
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Intelligent Automation - Learn how to harness Artificial Intelligence to boost business & make our world more human (Hardcover)
Pascal Bornet
,
Ian Barkin
,
Jochen Wirtz
R
2,227
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Ships in 12 - 17 working days
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human (Hardcover)
Pascal Bornet
,
Ian Barkin
,
Jochen Wirtz
R
1,454
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R
677
Understanding the Role of Business Analytics - Some Applications (Hardcover, 1st ed. 2019)
List Price
R
3,853
R
3,176
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Services Marketing, Global Edition (Paperback, 7th edition)
Christopher Lovelock
,
Jochen Wirtz
R
2,537
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R
193
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human (Paperback)
Pascal Bornet
,
Ian Barkin
,
Jochen Wirtz
List Price
R
1,050
R
857
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Ships in 12 - 17 working days
Building A World Class Service Organization (Assessment Tool) (Paperback)
Jochen Wirtz
R
312
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Designing Complaint Handling And Service Recovery Strategies (Paperback)
Jochen Wirtz
R
312
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Service Quality And Productivity Management (Paperback)
Jochen Wirtz
R
312
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Crafting The Service Environment (Paperback)
Jochen Wirtz
R
312
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Managing People For Service Advantage (Paperback)
Jochen Wirtz
R
312
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Balancing Capacity And Demand In Service Operations (Paperback)
Jochen Wirtz
R
312
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Managing Customer Relationships And Building Loyalty (Paperback)
Jochen Wirtz
R
312
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Service Marketing Communications (Paperback)
Jochen Wirtz
R
312
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Pricing Services And Revenue Management (Paperback)
Jochen Wirtz
R
312
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Developing Service Products And Brands (Paperback)
Jochen Wirtz
R
312
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Positioning Services In Competitive Markets (Paperback)
Jochen Wirtz
R
312
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Designing Customer Service Processes (Paperback)
Jochen Wirtz
R
312
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Understanding Service Consumers (Paperback)
Jochen Wirtz
R
312
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Winning In Service Markets: Success Through People, Technology And Strategy (Hardcover)
Jochen Wirtz
R
2,859
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Winning In Service Markets: Success Through People, Technology And Strategy (Paperback)
Jochen Wirtz
R
1,350
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Understanding the Role of Business Analytics - Some Applications (Paperback, Softcover reprint of the original 1st ed. 2019)
R
2,833
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Out of stock
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R
659
Services Marketing - People, Technology, Strategy (Paperback, 8th Revised edition)
Jochen Wirtz
,
Christopher Lovelock
List Price
R
1,592
R
933
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Services Marketing: People, Technology, Strategy (Paperback, 9th Edition)
Jochen Wirtz
,
Christopher Lovelock
List Price
R
1,722
R
1,681
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Ships in 9 - 15 working days
Intelligent Automation - Learn how to harness Artificial Intelligence to boost business & make our world more human (Paperback)
Ian Barkin
,
Jochen Wirtz
,
Pascal Bornet
R
514
Out of Stock
Out of stock
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