Train and Develop Your Staff (Hardcover)

One of the key responsibilities of today's manager is to develop the skills of his or her people. In this guide, written for managers, a range of training methods, from traditional courses to work-based learning, are explored. The book explains step-by-step the process of planning and providing the necessary learning opportunities, for example how to determine training needs, how to choose a suitable training event, how to use open learning to best effect, how to help your people to learn in the workplace, how to assess learning outcomes and how to develop a learning organization. The book is aimed at giving all managers the confidence and knowledge to become people developers.